As a leader, and in your personal life, you will be called upon to be a mediator for conflict between two parties. In this video, 3 Ways to Resolve a Conflict (Walker, 2020) Dorthy Walker discusses how positive energy is crucial for solving conflicts. She offers three steps to mediating a resolution of a conflict. These steps are: prepare, diffuse and move forward, and make an agreement. The energy that you bring to the conversation will help to lead to a peaceful resolution of the problem. Think about the last time you helped mediate a conflict, how might the outcome have been different if you had implemented these strategies?
Credits: Red Deer Polytechnic's "Early Childhood Education Leadership Development" Faculty
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